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Shipping & Delivery
Can’t find the information you need in the above? No problem! Just contact us using the button below and we’ll get back to you as soon as possible.
We provide $9 flat rate shipping to anywhere in Australia. If your order is over $60 then we’ll ship is absolutely free!
Your order will be shipped in 1-3 business days and shipping will take between 2-5 business days to arrive. If there is a delay in getting your order to you then we’ll contact you and let you know. Want to know more? Visit this page.
You’ll only be able to process an order on our site if your shipping and billing addresses are in Australia. If you are an international customer and would like to buy a brooch, contact us at email@example.com with your shipping address and we’ll send you a shipping quote.
As soon as your payment is processed, you’ll receive a confirmation email which contains your order number, details of your order and shipping address. It’s important to keep hold of this email in case you have any questions about your order. As soon as your order has been shipped, you’ll receive another email from us letting you know your order has been processed. This means your order has been shipped and will arrive within 2-5 business days.
Exchanges & Returns
We provide a 30 day exchange policy. If you’d like to swap your purchase for something else you can email us regarding an exchange. We will then provide you with an address to return your order. Your item must be in brand new condition, in its original packaging and not damaged in any way. Once received and checked, we will happily help you choose a new product. We do not cover postage costs for returning your item but will pay for the shipping of your replacement. Read more about our exchange policy here.
We provide a 30 day returns policy. If you are not 100% happy with your purchase you can email us regarding a refund. We will then provide you with an address to return your order. Your product must be in brand new condition, in its original packaging and not damaged in any way. We do not cover postage costs for returning your item. Once you’ve shipped the product back to us and we have checked it, we will issue a full refund for the product price. Refunds will be processed to the same payment method used at checkout. Shipping on returned items is non-refundable. Read more about our returns policy <ahref=”https://www.bohobrooches.com.au/exchanges-and-returns/”>here.
If you’d like a refund or exchange then you will be expected to pay for shipping the item back to us. We do not cover postage costs for returning items.
We accept payment via credit card or PayPal. We accept payments by Visa, Mastercard and Amex. All credit card payments occur within a secure payment system that employs a state-of-the-art 128-bit SSL technology.
We take your personal security seriously at Boho Brooches. We process all payment transactions through one of two extremely secure environments. Credit card payments are protected by 128-bit SSL encryption technology which means your credit card details are encrypted while the details are passed from your bank to ours. PayPal transactions occur within the PayPal environment and are protected by their leading security and 24/7 monitoring. PayPal are one of the most trusted internet payment systems in the world.
PayPal was created to provide the public with a safe and secure way to send money through the internet. Setting up a PayPal account is free and easy. Just visit their site and follow the directions to sign up.
Yes! Of course. Once your payment has been processed you’ll immediately receive a confirmation email with a copy of your receipt attached. This contains all the information you need for your warranty and tax purposes. If you made your payment through PayPal you will receive a second receipt of the payment from PayPal.
Yes! Just select the credit card payment option upon checkout and enter your card details as per normal.
We are a team hopelessly devoted accessorising. It’s our mission in life to bring you the widest range of brooches in Australia! We’re here to make your shopping experience as seamless as possible and we love helping people find a brooch that perfectly compliments their own unique style. Want to know more? Read more about us here.